Case studies

The Dyson Airblade™ hand dryers are extremely robust, which was a major selling point. In 2008, around 18.5 million passengers passed through Brussels Airport. "We tested the Dyson Airblade™ hand dryers for 8 months by placing them in the most frequented washrooms. During this time, we encountered no problems or complaints, nothing! This was exceptional, especially during the holiday season, where hand dryers usually suffer due to the increased number of users," explains Lucien Vandergoten, Director of Installation and Maintenance at Brussels Airport.

But robustness wasn’t the only argument that convinced him, technology played its part as well. "The technology inside the Dyson Airblade™ hand dryers is a great innovation. Most hand dryers blow heated air onto hands. This is an issue, as it increases the temperature in the washrooms, causing an increase of relative humidity and bad smells. Blowing unheated air onto hands is also more hygienic," says Mr. Vandergoten. "In an airport where hand dryers are constantly in use, it makes a huge difference."

The last element in favour of the Dyson Airblade™ hand dryers is that they can be part of a sustainable approach. "At Brussels Airport, we try to be as energy efficient as possible and to respect the environment. Up until now, we’ve bought thousands and thousands of paper towels every year. It cost us a fortune not only to buy, but also in maintenance. Now with the Dyson Airblade™ hand dryers, these costs won't exist anymore and on top of this they use very little electricity. It's a major asset for our budget reduction as well as for our environmental policy," says Mr. Vandergoten.

Brussels Airport